In addition to tasty wines, Castoro Cellars wins my award for amazing customer service. Tuesday night I opened what turned out to be a spoiled bottle of wine (it happens). I wrote that evening. The next morning Greg at Castoro replied. And today (Thursday) UPS arrived with a replacement bottle! Wow! Less than 48 hours from discovery to replacement, and I don't live very close to the winery.
Comments & Reviews
October 24, 2008 | William Parr
What should I know about a 2002 Reserve Viognier?
December 11, 2008 | Charley Cross
In addition to tasty wines, Castoro Cellars wins my award for amazing customer service. Tuesday night I opened what turned out to be a spoiled bottle of wine (it happens). I wrote that evening. The next morning Greg at Castoro replied. And today (Thursday) UPS arrived with a replacement bottle! Wow! Less than 48 hours from discovery to replacement, and I don't live very close to the winery.
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